third party government IT hardware support

Federal Services
Government IT Hardware Support

Specializing in IT infrastructure support and management for the federal government and supporting agencies

Trusted by Federal Government Agencies and Departments

Federal Compliance

Park Place Technologies, through its Park Place Federal Services division, provides third party maintenance and data center support services to numerous Federal government agencies.

  • Access our support and services via GSA Schedule Contractgovernment IT hardware support - GSA schedule contract logo
  • TAA Compliant
  • Security clearances under NISPOM Guidelines

Your Sole Source for Data Center Hardware Support and More

Third Party Hardware Maintenance

Professional Services
for Data Centers

Network Monitoring & Management Software

Extend the life of hardware and save 30-40% on support with third party maintenance. Tap into an extra set of hands or outside expertise with our professional services. Or optimize network visibility and performance with Entuity, our all-in-one network monitoring software.

Third Party Hardware Maintenance for Government Agencies

Park Place supports storage, server and networking gear for all tier-1 OEMs including Oracle-SUN, Dell EMC, IBM, HP, NETAPP, CISCO, Brocade, and more.

Cost Savings Without Compromise

We typically save our customers between 30-40% vs. the OEM while delivering a first-time fix rate of 97% and a 45% faster mean time to repair. Park Place customizes service level agreements (SLAs) to the needs of each individual customer with response times as fast as 4 hours. And you can be assured that your critical IT infrastructure is in competent hands. Our field and advanced engineers average more than 15 years of OEM experience.

Flexible, Dependable IT Professional Services

Our dedicated team of highly trained field engineers, system engineers and project managers can help facilitate smooth IT infrastructure support operations with our data center professional services – from basic IT tasks like remote hands services to data center migrations and more.

Simple and Dependable Network Management Software

Your federal government agency likely has a diverse network that can become unwieldy without the right support system. Entuity Software™ enables you to quickly discover, monitor, manage, and optimize your entire network, even if it spans devices supplied by different vendors. Our network management software automates discovery and provides intuitive network health insights to head off problems in real-time.

By the Numbers

Park Place Technologies, founded in 1991, simplifies the management of complex technology environments for customers worldwide. We provide exceptional global service for data center storage, server and network hardware for all tier one OEM equipment.
  • 21.5k+
    Current customers supported
  • 603K+
    Spare parts available
  • 124k+
    Unique data centers supported

Park Place Federal Customers

Supporting the federal government since 1998, Park Place provides critical data center support for numerous federal agencies and departments. Park Place understands and adheres to the strict compliance standards associated with Federal Requirements.
  • IRS Internal Revenue Service
  • VA Veterans Affairs
  • FRS Federal Reserve System
  • DHS Homeland Security
  • NRC Nuclear Regulatory Commissions
  • NOAA National Oceanic and Atmospheric Administration
  • USDT Department of the Treasury
  • ARMY
  • FAA Federal Aviation Administration
  • PBGC Pension Benefit Guaranty
  • USDA United States Department of Agriculture
  • DISA Defense Information Systems Agency
  • FCC Federal Communications Commission
  • NASA National Aeronautics and Space Administration
  • ARL Army Research Laboratory
  • NAVY
  • SEC Securities and Exchange Commission
  • NAWC Naval Air Warfare Center
  • TSA Transportation Security Administration
  • SBA Small Business Administration
  • GAO Government Accountability Office

We work with many federal systems integrators

CONUS or OCONUS — We Have You Covered

Our network of parts stored regionally, locally and on-site, allows for fast parts distribution and service to help you drive Uptime. Wherever you are, and whenever the need arises, Park Place Technologies Federal Services is there with Customer Support Centers, 24/7 Level 3/4 Technical Support and Client Services.